Certificate III in Retail (SIR30216)

Course Overview

The Certificate III in Retail qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings and possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as front-line sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Customised to your business needs

Training and assessment can be flexible and tailored to individual or business needs, built the way the employer wants. Options include:

  • on-line or workbooks, with no face-to-face classes to attend,supported by the trainer(phone & email contact)
  • In the workplace,supported by visits by the trainer.
  • A combination of both

Trainers are highly experienced

Our trainers are all qualified workplace trainers/assessors as well as having extensive experience working in a retail environment.

Comprehensive RPL Process

Our trainers are committed to recognising an individual’s industry knowledge and experience. Depending on an individual’s ability, and their exposure to industry, there is the ability to fast-track many aspects of the training.

Rolling Intakes

Training can start at any time throughout the year – no need to wait for a new semester to begin.

Course Fee

This qualification may be subsidised by the South Australian Government for eligible participants signed up to a Contract of Training.

Contract of Training : $600

Non-Contract / Fee For Service: $3,600

For enquiries or to enrol, contact us on
(08) 8397 9500 or use the form below.